Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
Customer attrition — Customer attrition, also known as customer churn, customer turnover, or customer defection, is a business term used to describe loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies,… … Wikipedia
Portfolio — A collection of investments, real and/or financial. The New York Times Financial Glossary * * * portfolio port‧fo‧li‧o [pɔːtˈfəʊliəʊ ǁ pɔːrtˈfoʊlioʊ] noun 1. [countable] FINANCE a collection of shares owned by a person or company: • European… … Financial and business terms
portfolio — The group of investments held by an investor. The CENTER ONLINE Futures Glossary A collection of financial assets belonging to a single owner. For example, the municipal bond portfolio. Risk in portfolios is reduced by diversification. American… … Financial and business terms
American Customer Satisfaction Index — The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the National Quality Research Center (NQRC) at the University of Michigan in Ann Arbor … Wikipedia
Complexity management — is a business methodology that deals with the analysis and optimization of complexity in enterprises. Effects of complexity pertain to all business processes along the value chain and hence complexity management requires a holistic approach.… … Wikipedia
портфель заказчиков (в информационных технологиях) — (ITIL Service Strategy) База данных или структурированный документ, используемые для хранения информации обо всех заказчиках поставщика ИТ услуг. Портфель заказчиков – это взгляд менеджера по взаимоотношениям с бизнесом на заказчиков,… … Справочник технического переводчика
Akbank — Infobox Company company name = Akbank T.A.Ş. company company type = Public (ISE: AKBNK) foundation = 1948 location = flagicon|Turkey Levent, Istanbul, Turkey key people = Suzan Sabancı Dinçer, Chairman Zafer Kurtul, CEO num employees =… … Wikipedia
Complexity — For other uses, see Complexity (disambiguation). In general usage, complexity tends to be used to characterize something with many parts in intricate arrangement. The study of these complex linkages is the main goal of complex systems theory. In… … Wikipedia
Creditsafe Group — The Creditsafe Group is a multinational organisation providing business intelligence and credit information. Founded in 1997, the company has expanded and now has operations across Europe. With offices in Sweden, the UK, Germany, France, Ireland … Wikipedia
Harley-Davidson — Type Public company Traded as NYSE: HOG … Wikipedia
